Terms & Conditions

These terms apply when you use the Blend & Beloved Design Studio design studios, send us a design, order from us or receive an e-card from us. By using the studios and placing an order you accept them.

1. Your designs and orders

• Every design is checked by our team (or quoted automatically) before you order it. The quotation shows the final price; you accept it before checkout.
• Please check spelling, names, dates and the position of everything before you order — we print what you designed. Colours on screen can differ slightly from print.
• Designs that are not ordered are kept for a limited time and then removed.

2. Pictures, handwriting and videos you upload

• You may only upload what you own or have permission to use. Before every upload you confirm that the photo, handwriting, video or voice message is yours, or that the owner allowed you to use it, and that it is free of copyright and other third-party claims.
• You are fully responsible for what you upload. All responsibility for uploaded pictures, videos and texts — including copyright, trademarks, privacy and the consent of people shown in them — lies with you, the customer. You agree to compensate us for any claim, cost or damage caused by content you uploaded.
• Do not upload anything illegal, hateful, violent, sexual or that harms another person. We may refuse to print, remove or stop any design or message that breaks these terms, without refund of the design work already done.
• You keep the rights to your content. You allow us to store and process it only to make, show, print, deliver and support your order (and, if you ask us, an e-card or video message).
• Your photo space is limited. Video messages and e-cards are deleted automatically after the times shown when you order them and cannot be restored after that.

3. Prices and payment

• Prices are those of the accepted quotation plus delivery or postage at checkout.
• Some orders may be paid with an advance and the balance later. Orders that include an e-card are always paid in full.
• Production starts when your payment is confirmed.

4. Delivery, posting and e-cards

• Delivery times are estimates. Cards we post to someone are handed to the postal service you chose; tracking is available for tracked services.
• E-cards are sent to the email address you give, or shared by you with their link. Please check the address — we cannot recall an e-card that was sent.

5. Privacy

How we handle your personal data is explained in our Privacy Policy.

6. Contact

Please use the contact details on our website.